BASIC FUNCTION:

Reporting to the Associate Director of Admissions, the Admission Receptionist provides support and serves the needs of the Enrollment Management Department by performing a variety of administrative tasks and duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage reception desk including answering phones and emails (Office of Admission and University Switchboard extensions), greeting visitors, and assisting prospective students and families and other University visitors with frequently asked questions while providing a high level of customer service.

Foster a welcoming environment for all visitors to Ochre Court, connecting them to the appropriate department as needed.

Manage reception area including Admissions 'living room', Great Hall, and presentation room by insuring space is clean, set up appropriately, and technology is in place; displays and admissions materials are stocked and presented appropriately; and maintaining drinks and snacks for admission visitors.

Receive, sort and distribute mail daily.

Serve as a liaison for the admission counselors and provide assistance with various projects when needed.

Assist with various tasks and duties related to both undergraduate and graduate admissions events. This includes utilizing our admissions CRM (Customer Relationship Management) software in assisting with the registration process of tours and other on campus Admissions events.

Manage room reservations and booking space for Admission events.

Assisting with overseeing the student Ambassador staff when needed.

OTHER DUTIES AND RESPONSIBILITIES:

Additional projects and team responsibilities as assigned by the Director of Admission Operations.

LICENSES, TOOLS AND EQUIPMENT:

N/A

ENVIRONMENTAL CONDITIONS:

The incumbent is not substantially exposed to adverse environmental conditions.

Required:

• Strong customer service skills
• High school diploma required
• Must possess strong oral and written communication and interpersonal skills, with a positive work attitude, and a high regard for diplomacy, loyalty, confidentiality and punctuality.
• Excellent computer and word processing skills (including Microsoft Word, Excel and Outlook)
• Analytical reasoning skills and a strong commitment to detail.
• Must possess the ability to handle stress in a busy office environment. Must be able to work independently as well as part of an office team.

Preferred:

• CRM (Customer Relationship Management software) skills a plus.

Salve Regina University offers generous benefits to eligible employees including (waiting periods apply):

• health, dental and vision coverage available on the first of the month following date of hire
• 403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services
• long-term disability coverage
• employer-paid life and AD&D insurance
• up to 100% free tuition at Salve for eligible employees and qualified dependents
• robust wellness program and free access to the on-campus Fitness Center

Other available benefits include:

• supplemental life insurance for employees and dependents
• supplemental insurance coverage through Aflac
• Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time
• discounted pet insurance through ASPCA
• student loan forgiveness assistance program (SAVI)
• employee Assistance Program through Coastline EAP
• flexible spending health and dependent care accounts
• health savings accounts
• 529 collegebound saver program
• paid parental leave and adoption assistance

For more detailed information on Salve's benefits, visit https://salve.edu/human-resources/benefits.

Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcoming culture for our staff, faculty and students, as well as the wider community. Salve Regina University embraces all people with grace. No matter the path traveled to get here, the University acknowledges that many identities will intersect. Salve Regina belongs to all in its community.

Interested parties may apply here.