JOB TITLE: Program Coordinator

EMPLOYER: Martin Luther King Community Center

DEPARTMENT: Hunger Services

REPORTS TO: Director of Hunger Services

SUMMARY:

This position is responsible for assisting with all facets of the Hunger Services program they have been assigned to. Which may include food inventory, stocking, loading/unloading truck, set-up/breakdown, assisting with various Hungers Services programs, such as Produce to the People, the North End Food Pantry and the Breakfast Program, interacting with clients, staff, volunteers and other community organizations.

DUTIES AND RESPONSIBILITIES:

• Assists/ participates with all facets of the Hunger Services program execution.
• Receives and processes donations and deliveries and pick-ups.
• Drives the Center vehicles when necessary.
• Works as a team member with MLK Center staff and particularly the Hunger Services staff.
• Performs phone work, and data entry.
• Shops at local merchants for pantry products.
• Stocks, and sorts the pantry.
• Performs light cleaning, and box recycling.
• Assists with other hunger services programming.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.

Certificates, licenses and registrations required:

• Valid driver’s license and good driving record.
• Employment contingent upon successful background screening.

• Computer skills required:

• Database Software;
• Word Processing Software (Word);
• Microsoft Office (Outlook);

• Other skills required:

• Able to perform rigorous physical duties: lifting, carrying, moving items, climbing in/out of box truck and van, etc.
• Have courteous and intuitive interactions with clients.
• Possess strong communication skills.
• Possess strong organizational skills.
• Have a strong desire to learn.
• Empathetic, courteous, and highly organized.

COMPETENCIES:

• Community Relationship Success: Treats all clients, donors and members of the community with dignity and respect. Resilient in handling stressful and challenging situations, while maintaining a positive attitude. Problem solves and can pivot to meet the challenges of the situation.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes job responsibilities; Uses time efficiently; Sets goals and objectives.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand.
• Continually required to walk.
• Occasionally required to sit.
• Continually required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally exposed to wet and/or humid conditions (non-weather).
• While performing the duties of this job, the noise level in the work environment is usually loud
• The employee must frequently lift and/or move up to 50 pounds.