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Greater Newport Hospitality Lab: People Leadership That Actually Works

March 23, 2026 10:00 AM - 11:30 AM (EDT)

Description

Facilitated by Salve Regina University faculty members Dr. Melissa Varao and Professor Brian Connors, the Newport Hospitality Lab is a professional development series created for the people who power hospitality throughout Greater Newport.

Restaurants, hotels, event venues, culinary teams, and seasonal operators are all part of the same ecosystem.

This Lab exists to strengthen that ecosystem, together.


March 23rd

People Leadership That Actually Works

Focus: Building confident, capable leaders at the frontline and management levels.

Topics include:

  • Setting clear expectations and accountability
  • Communicating effectively across diverse teams
  • Coaching and developing employees in real time
  • Leading seasonal and multi-generational workforces

Outcome: Managers gain practical leadership tools that improve performance, morale, and retention.


Series Topics:

3/2: Menu Engineering for Profitability *Complimentary!

3/9: Guest Experience & Service Quality

3/16: The Business of Hospitality & Data Based Thinking 

3/23: People Leadership That Actually Works

3/30: Kitchen Systems & Modern Operations


Mondays, March 2nd through March 30th. 10-11:30a.m.

Innovate Newport, 513 Broadway, Newport

Pricing

$75 Chamber and RI Hospitality Members

$85 Nonmembers

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Contact Information

Greater Newport Chamber of Commerce
Name: Kate Grotteberg
Phone: (401) 847-1608
Email: kate@newportchamber.com
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